FACTORY AUTHORIZED SERVICE CENTER & RECALIBRATION
Ohio Power Tool is the factory authorized service & warranty center for most premier power tool brands we sell. Our repair department is the foundation of our business and we take great pride in providing service long after the sale! We can offer you unequaled experience, servicing, testing and rebuilding of your tools to factory specifications using factory parts!
For customers looking for tool factory warranty or otherwise, please contact us first to ensure items/brands are under warranty and Ohio Power Tool is a service center for the tool/brand. Contact us at 800-242-4424 or email: email@example.com to confirm the make and model of tools needing service or repair.
OHIO POWER TOOL IN-HOUSE REPAIRS
Ohio Power Tool believes as your partner we should service what we sell, if item is out of warranty but still plenty of life on the tool we want to repair those tools in-house. Certain cases we might also send back to factory, if needs factory recalibrated, press tool reset, laser alignments, etc but we are more than happy to handle it on your behalf. Do not hesitate to call with questions 800-242-4424 or email firstname.lastname@example.org.
We strive to get you answers quickly, an estimate in most cases will be provided in 5 business days or less with an estimate on costs and time to receive parts and complete repairs. Once approved and deposit paid parts can be ordered, we work very closely with manufacturers to ensure parts are delivered on time, we will keep you update if any changes happen, we strive to beat expectations.
Rush Repairs are available with mission critical items, tool estimates to be completed with 24-48 hours, parts are ordered overnighted, labor rate is time and half.
SELF SERVICE FACTORY WARRANTY
Two of our largest Tool Brands are Milwaukee Tool and DeWalt Power Tools, both offer self service options where you can complete service forms online and ship the tools in yourself. If you are not comfortable doing this online or not sure if your items are under warrant or not, please do not hesitate to bring in your tools and our team will be happy to help you through the process and ship those items on your behalf from our location!
FACTORY TOOL PARTS DIRECT
Ohio Power Tool carries a large inventory of manufacturer OEM parts for top tool brands we sell, click on the links to manufacturers for specific Tool Parts breakdowns. You should be able to find the part numbers you need, assuming parts are still available. Currently you cannot purchase these parts online at Ohio Power Tool but we are happy to help!
When you find the right part numbers, please email us at email@example.com, Subject Title – Tool Part Quote – Please include a list of: Manufacturer - Tool - Part Number(s).
Don't forget to include all your contact info! We can typically provide the pricing/availability information within 2 hours, during any business day.