If you wish to return a new product, you must request a Return Authorization first. Some brands/manufacturers offer a 30 day full money back guarantee on select products which we will of course honor however our standard restock fee is 15%, this can be more for special order items and some items are not returnable at all. We will refund shipping costs if the return is a result of an Ohio Power Tool error, all other shipping charges will be at your expense. Your satisfaction is very important to us and we will do all we can to work with you to avoid additional fees and delays.
If you wish to send us a tool for warranty repair, please package it with a copy of the original purchase receipt, a description of the problem, along with your name, email, address and phone number. We will honor all of our manufacturer’s warranty policies and repair or replace the tool under their specified terms.
Please package the merchandise carefully and send it to:
Ohio Power Tool
ATTN WARRANTY REPAIR
999 Goodale Blvd
Columbus, OH 43212
While Ohio Power Tool strives to provide accurate pricing and product information, unintentional pricing or typographical errors may occur. Ohio Power Tool reserves the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, information related to text, pricing, availability and product descriptions) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, Ohio Power Tool shall have the right, in its sole discretion, to refuse or cancel any orders placed for that item. If your credit card has been charged for any order subsequently cancelled, Ohio Power Tool will issue a credit to your credit card. We apologize for any inconvenience this may cause you.