shipping Shipping charges are based upon the weight of the order and the address to which it will be shipped. It is common for shipping to be less expensive to a business address. You will be asked for billing information prior to placing your order to help the shopping cart figure your shipping costs. You will be able to cancel your order once you have shipping information and no billing information will be forwarded to us. Shipping terms F.O.B. shipping point. Shipping options for US & Canada orders: UPS Ground - 1-3 business days to the midwest, 2-4 days to east coast, and 4-5 days to the west coast for in-stock items. For orders in Canada typically you can add an additional day from your closest US border city. Orders to Canada typically will incur a charge of duties and taxes. These duties are not prepaid or included in your shipping costs, and will be the responsibility of the recipient. UPS 2nd Day Air - order before 12:00PM (Noon); order guaranteed to arrive in two business days for in-stock items*. (i.e.: order on Monday 9AM and it will arrive on Wednesday). Orders after 12:00PM - add 1 business day. UPS Next Day Air - order before 12:00PM (Noon); order guaranteed to arrive by the end of next business day for in-stock items*. Orders after 12:00PM - add 1 business day. FREIGHT ORDERS OVER 150 LBS. - We work with several freight carriers to offer the best rates possible. These rates should all appear in the checkout cart for you to select the lowest price option. We reserve the right to switch between our preferred carriers if it will speed up shipping or lower costs. This occurs when 1 carrier is already scheduled for a pickup and will save time in transit. There would not be any additional costs or additional time in transit unless there are special requirements which include lift gate fee (if not included) or other special delivery instructions. Freight orders typically go out the next business day. *To guarantee products are in-stock Call 800-242-4424 International Orders: **Milwaukee Tools will not be shipped outside of the USA by Ohio Power Tool, or to any 3rd party with the intent to send outside the USA. All other International orders are handled by the International Checkout a 3rd party shipping and package handling company. The information below is from their website - www.internationalcheckout.com USA and Canada: +1866.6820641 International Phone: +001.310.601.8196 Cancellations/Changes to your order International Checkout provides a service and is a separate entity from the store. As such, we cannot accept cancellations or changes to your order once your order has been placed and we have charged your credit card. Duties and Taxes For your convenience, International Checkout provides the option to pre-pay Duties and Taxes.* If you choose to pre-pay Duties and Taxes, you may avoid customs delays and we guarantee that you will not be asked to pay anything when your order arrives. If you do not choose to pre-pay Duties and Taxes, you will be responsible for Duties, Taxes, and any related charges when your order arrives in your country. *Duties and Taxes are calculated and charged by customs in your country. Currency Visa, Master Card, and JCB payments will be processed in your local currency. If your local currency is not supported, then payment will be processed in US Dollars. All other payment methods will be processed in US Dollars only. Insurance All orders are insured against loss or damage. The cost of this insurance is included in your International Checkout shipping and handling fee. International Shipping Transit Times International Checkout will get your items to your door step as quickly as possible. STANDARD SHIPPING arrives to your address in approximately 8-20 business days. PRIORITY SHIPPING arrives to your address in approximately 4-10 business days. TRANSIT TIMES are estimated and are not guaranteed. We are not responsible for delays by customs or by the store. ***Discounts, Coupon Codes, Special Offers & Free Shipping are not valid outside the continental 48 states. Mail-in rebate offers that are direct from the manufacturers are subject to the manufacturers rules about the promotion. Please read the rebate form carefully. Ohio Power Tool is not responsible for the manufacturer’s mail-in rebate promotions.